Shipping policy
WE USE , CORREOS, SEUR, DHL,ECOPARCEL, DHL EXPRESS, UPS,DPD Processing Time: "Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day."
Delivery Timeframes:
- Spain: 2-4 business days
- EU countries: 5-7 business days
-
Rest of Europe: 7-10 business days,,
Delivery Timeframes:
- Spain: 2-4 business days
- EU countries: 5-7 business days
-
Rest of Europe: 7-10 business days
Delivery Timeframes:
- Spain: 2-4 business days
- EU countries: 5-7 business days
-
Rest of Europe: 7-10 business days...
Shipping Costs Shipping costs are calculated automatically at checkout based on your delivery address and order weight.
- Free shipping on orders over €50 within mainland Spain
- Standard rates apply for all other destinations
International Shipping We ship to all European Union countries. For shipments outside the EU, customers are responsible for any customs duties, import taxes, or additional fees imposed by their country.
Tracking Information Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package on the carrier's website.
Lost or Damaged Items If your order is lost in transit or arrives damaged, please contact us at [your store email] within 48 hours of the expected delivery date. We will work with the carrier to investigate and arrange a replacement or full refund.
Contact Us For any shipping questions, please contact us at [your store email].